Privacy Policy

At SkyPortal, Inc., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform and services.

1. Information We Collect

  • Personal Information: When you register for an account or use our services, we may collect personal details such as your name, email address, billing information, and payment details.
  • Usage Data: We collect information on how you access and use our platform, including your IP address, browser type, operating system, pages viewed, and the dates and times of your visits.
  • User Content: Any content you upload or store on SkyPortal, including data and files on your virtual machines.

2. How We Use Your Information

  • To provide and maintain our services, including managing your account and processing transactions.
  • To improve and personalize your experience on our platform.
  • To communicate with you about updates, promotions, and other relevant information.
  • To monitor and analyze usage and trends to enhance user experience.
  • To enforce our Terms of Service and comply with legal obligations.

3. Sharing of Information

  • Third-Party Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing and data analytics.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or object to certain processing activities. To exercise these rights, please contact us at [email protected].

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state or country where data protection laws may differ. By using our services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. It is your responsibility to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].