Terms of Service

Welcome to SkyPortal. These Terms of Service ("Terms") govern your use of our platform and the services provided by SkyPortal, Inc. By accessing or using SkyPortal, you agree to comply with these Terms and our Privacy Policy.

1. SkyPortal Services

We offer scalable and cost-effective GPU cloud computing services, including:

  • Virtual Machine Instances: Optimized virtual machines for GPU and CPU computing, utilizing powerful NVIDIA GPUs and advanced CPUs.
  • Storage: Persistent block and network storage solutions for virtual machines to store and access data.
  • Networking: High-speed, low-latency networking for virtual machine communication and data transfer.
  • Monitoring: Tools to monitor the performance and health of your virtual machines.

2. Your Responsibilities

  • Compliance: Ensure that your use of SkyPortal adheres to all applicable laws and respects third-party rights.
  • Security: Secure your virtual machines, data, and user accounts to prevent unauthorized access.
  • User Content: You are solely responsible for any content you upload or store on SkyPortal. We do not monitor or control user content and are not liable for its accuracy or legality.
  • Backup: It is your responsibility to back up your data. SkyPortal, Inc. does not guarantee the availability or integrity of data stored on our platform.
  • Prohibited Conduct: Do not engage in activities that interfere with or disrupt SkyPortal or its networks, including:
    • Distributing malware or harmful software.
    • Sending spam or unsolicited messages.
    • Participating in illegal activities.

3. Fees and Payment

  • Fees: You agree to pay all fees associated with your use of SkyPortal as outlined on our website.
  • Payment: Provide a valid payment method and authorize us to charge it for any fees incurred.
  • Taxes: You are responsible for paying any applicable taxes related to your use of SkyPortal.
  • Changes to Fees: We may modify our fees at any time but will provide notice of any changes.

4. Intellectual Property

  • SkyPortal Ownership: The platform and all related software, trademarks, logos, and intellectual property are owned by SkyPortal, Inc. or its licensors.
  • User Content Ownership: You retain ownership of all content you upload or store on SkyPortal.
  • Feedback: If you provide feedback or suggestions, we may use them without any obligation to you.
  • Logo Usage: By registering for our services, you grant us permission to use your company, institution, or entity's logo on our website. To withdraw this permission, please contact us at [email protected].

5. Termination

  • By You: You may terminate your use of SkyPortal at any time by deleting your virtual machines and account.
  • By SkyPortal, Inc.: We may terminate your access at any time for any reason, including violation of these Terms or applicable law.
  • Effect of Termination: Upon termination, all your virtual machines and content will be deleted, and we will have no further obligations to you.

6. Disclaimer of Warranties

SkyPortal is provided "as is" without any warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. We do not guarantee uninterrupted, error-free, or secure use of the platform.

7. Limitation of Liability

  • Exclusion of Damages: SkyPortal, Inc. is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.
  • Liability Cap: Our total liability is limited to the amount you paid to SkyPortal, Inc. in the 12 months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless SkyPortal, Inc. and its affiliates from any claims, damages, liabilities, and expenses arising from your use of the platform or violation of these Terms.

9. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by the laws of the State of California, USA.
  • Dispute Resolution: Any disputes will be resolved through binding arbitration in California, USA, in accordance with the rules of the American Arbitration Association.

10. Modifications to Terms of Service

We may update these Terms at any time. It is your responsibility to review them regularly. Continued use of SkyPortal after changes signifies your acceptance of the revised Terms.

11. General

  • Entire Agreement: These Terms constitute the entire agreement between you and SkyPortal, Inc.
  • Assignment: You may not assign your rights or obligations under these Terms without our written consent.
  • Notices: Any notices must be in writing and are considered given upon receipt.
  • Waiver: Failure to enforce any right or provision does not constitute a waiver of that right or provision.
  • Severability: If any provision is found invalid, the remaining provisions will remain in effect.
  • Force Majeure: We are not liable for any failures beyond our control, such as natural disasters or acts of war.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at [email protected].

By using SkyPortal, you agree to these Terms of Service. If you do not agree, please do not use our services.